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Privacy Policy

Last Updated: 1 April 2026

This Privacy Policy describes how Ecotaps, also known as Bevtap Sdn. Bhd. (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, communicate with us, request information about our products or services, or otherwise interact with us through our website (collectively, the “Services”).

We respect the privacy of individuals and are committed to protecting personal data in accordance with the Personal Data Protection Act 2010 (“PDPA”). This Privacy Policy explains how your information (“Personal Data”) is collected, used, and safeguarded, and outlines your rights regarding your Personal Data.

By accessing or using our website and services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please discontinue the use of our website and services.

1. Information We Collect

The type of personal information we collect depends on how you interact with our website and services. “Personal information” refers to any information that identifies or can be associated with an individual.

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Company name
  • Any information submitted through contact forms, enquiries, phone calls, or customer service interactions

Website and Technical Information

When you visit our website, certain information may be automatically collected, including:

  • IP address
  • Browser type and device information
  • System and server log data
  • Cookies and similar tracking technologies
  • Pages visited, navigation activity, and time spent on the website

This information helps us improve website functionality, performance, and overall user experience.

 

2. How We Use Your Information

We may use your information for the following purposes:

Providing Products and Services
To respond to enquiries, provide product information, prepare quotations, process orders, and deliver or support our systems and services.

Customer Support and Communication
To communicate with you regarding enquiries, service requests, maintenance support, or updates related to your interaction with us.

Marketing and Updates
To share relevant news, updates, or promotional information about our products and services. You may opt out of these communications at any time.

Website Improvement
To analyse website usage and improve our website performance, content, and user experience.

Security and Protection
To maintain website security, prevent unauthorized access, and detect or address fraudulent or illegal activity.

 

3. Cookies and Tracking

Our website may use cookies and similar technologies to enhance functionality, analyse website usage, and understand how visitors interact with our site.

These tools help us improve your browsing experience and the performance of our services. You may disable or manage cookies through your browser settings if you prefer, though some features of the website may not function as intended.

 

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your personal information may be disclosed only to selected third parties where necessary, including:

  • Trusted service providers who assist in operating our website or supporting our business operations
  • Technical partners or contractors involved in the delivery, maintenance, or support of our products and services
  • Legal or regulatory authorities where disclosure is required to comply with applicable laws or regulations

All third parties who receive personal information are required to maintain the confidentiality, security, and proper handling of such information in accordance with applicable data protection requirements.

 

5. Data Security And Retention

We implement appropriate administrative, technical, and organizational measures to safeguard personal information against unauthorized access, loss, misuse, alteration, or disclosure.

While we take reasonable steps to protect your personal data, please note that no method of transmission over the internet or electronic storage system is entirely secure. As such, we cannot guarantee absolute security of information transmitted through our website or digital communications.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide our services, comply with legal obligations, resolve disputes, or enforce agreements.

6. Third-Party Links

Our website may include links to third-party websites for your convenience. These external sites operate independently and have their own privacy policies and practices.

We do not control and are not responsible for the content, privacy practices, or security of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

7. Your Rights

In accordance with the Personal Data Protection Act 2010 (PDPA), you have the right to access, review, or request correction of any personal data we hold about you.

Requests can be submitted using the contact information provided below, and we will respond in a timely manner in compliance with applicable laws.

8. Updates to This Policy

We may periodically update this Privacy Policy to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page, with the “Last Updated” date revised accordingly. We encourage you to review this page regularly to stay informed about how we protect your personal data.

9. Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, contact us at :

Company: Bevtap Sdn. Bhd. (1183836-W)
Adddress :  No. 4 & 5, Jalan Pendamar, Cempaka Emas Industrial Estate, Pandamaran, 42000 Port Klang, Selangor Darul Ehsan, Malaysia. 
Email: enquiry@ecotaps.com.my
Phone: 603 – 3166 9188